Compliments and Complaints

The Parish Council recognises both compliments and complaints as valuable feedback that enables the Council to improve the services it offers and the way in which those services are delivered.

If you wish to make a complaint regarding the services offered by the Parish Council please refer to the Council's Complaints Policy  which can be downloaded from the link given below (printed copies may be requested from the Clerk):

Complaints Policy

The Parish Council will try to resolve complaints informally in the first instance. However, should it prove not to be possible to achieve an informal resolution the complainant should submit their complaint in writing to:

Clerk to the Council, Hadley Community Centre, High Street, Hadley, Telford, TF1 5NL

Or email to: clerk@hadleyleegomery-pc.gov.uk 

 


The Parish Council will respond within 14 working days of receipt of a written complaint where contact details are provided.